Getting the Most Out of BuildingLink

BuildingLink is the resident portal for Woodlake Towers.

The Carlyn outdoor pool

About BuildingLink

It's where you can submit maintenance requests, make amenity reservations, check community announcements, connect with neighbors, and stay up to date on what's happening across the property. This page walks you through the most useful features and how to get the most out of the platform.

There's also a mobile app, so everything is accessible from your phone. Mobile app available on the Apple App Store and Google Play.

What You Can Do in BuildingLink

BuildingLink is available online and via the mobile app. You'll need a username and password to log in. If you haven't set up your account yet, contact the management office, and we'll take care of it. Once you're in, here's what you can do.

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    Mobile App

    BuildingLink also has a mobile app for residents. It gives you access to the same features from your phone — useful for checking in on requests or community updates when you're not at home.

    Mobile app available on the Apple App Store and Google Play.

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    Check Announcements and Community News

    Management posts updates, notices, and important reminders through BuildingLink. This is also where the monthly Woodlake Towers Accents newsletter is shared.

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    Use the Bulletin Board

    The bulletin board is where residents post things for sale, request help, or share information. One thing to keep in mind — many BuildingLink notifications come from a “do not reply” address. If you want to respond to a post, log in and reply directly through the platform. Replies sent to notification emails often don't reach anyone.

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    Submit a Maintenance Request

    Got a dripping faucet or something that needs attention in your unit? Submit a request directly through BuildingLink, and management will follow up. You can also take advantage of the H2Options “Fix My Drips” program — they fix dripping faucets and running toilets for free. Call 703-242-2201.

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    Access the Events Calendar

    Check for scheduled community events, board meetings, and building-specific dates, such as monthly water shutoffs.

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    Make Amenity Reservations

    Reserve the party room, gazebo, or other shared spaces directly through the portal. Gazebo reservations can also be made at the reception desk during business hours.

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    Schedule Pest Control

    Free pest control service is available every Wednesday and Friday through Monumental Pest Control, up to 15 units per day. Call 703-931-2900 or email FrontDesk@Woodlakecondo.org to schedule. Let the office know whether you'll be home or if they'll need to pull your key.

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    Laundry Room Support

    Use the Clothesline mobile app by FMB Laundry to report machine issues. Have the machine number ready. You can also visit laundryroomequipment.com or call 800-832-6193. Each resident receives one complimentary $5 FMB laundry card from the management office.

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    Monthly Water Shutoffs

    Scheduled water shutoff days are free of charge. Outside of these dates, shutoffs incur a $110 fee.

    • The Arlington: First Wednesday of the month

    • The Manchester: First Monday of the month

    • The Carlyn: First Thursday of the month

    To request a shutoff, email the office or call 703-931-2900. You'll need to provide your plumber's contact information and a certificate of insurance listing Woodlake Towers as an additional insured.

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    Pay Your Assessment

    Condo fee payments are managed through CFM Management Services. You can pay online at cfmmanagement.com using eCheck, direct debit, or credit card. Note that credit card payments carry a convenience fee. Payments are due on the first of each month. If not received by the 11th, late fees apply.

    Your payment details are as follows:

    • Management Company ID for CFM Realty Group is 6800

    • Association ID is 6310

    • You can also pay by mail to Woodlake Towers c/o CFM Realty Group, PO Box 97047, Las Vegas, NV 89193-7047